Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care and skilled nursing residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

    Close
  • Q: Should I take my independent living family member home?

    Our independent living residents are practicing social distancing around the clock and all are being asked to stay in their apartments. Currently, the only contact between residents and staff members is our meal delivery service and that allows a checkpoint to see how residents are doing. While at home, your loved one may have multiple additional contacts with others.

    Close
  • Q: Does The Village have any positive residents?

    The Village does not have any residents who have tested positive. We are prepared if this were to happen. We have taken the following steps. It is important to note that we have taken these steps prior to requirements from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS), and the Centers for Disease Control (CDC):

    • We have contacted all appropriate authorities.
    • We continue to communicate and follow guidelines created by the Centers for Disease Control, Pennsylvania Department of Health, and The Centers for Medicare and Medicaid Services.
    • We have ended outside visitation for personal care and skilled nursing residents on March 11, prior to the state requirement, and stopped independent living visitation on March 13.
    • We ended all communal meals and activates.
    • We canceled all non-essential outside medical appointments.
    • We have established and are participating in a COVID-19 Task Force that is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.
    • Staff are practicing social distancing.
    • We are seeking all potential sources to build our personal protective equipment supply at all of our communities.
    • We have contracted additional cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We are limiting outside providers' access to our community based on the needs of our residents.
    • We are closely monitoring our residents and staff for any symptoms. If staff share or demonstrate any symptoms they are being sent home immediately.
    • We are taking staff temperatures at the beginning and end of shifts.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
    • We are posting up-to-date information throughout our communities and conducting trainings on a daily basis.
    • All staff within our communities have masks and are wearing them at all times when in contact with residents.
    Close
  • Q: Does The Village have staff members that have tested positive for COVID 19?

    The Village had one staff member who tested positive. The staff member was asymptomatic and had no resident contact. We are following all Pennsylvania Department of Health (DOH), Centers for Medicare & Medicare (CMS) and the Centers for Disease Control (CDC) guidances.  We are doing the following to keep our residents and staff safe:

    • We have contacted all appropriate authorities.
    • We continue to communicate and follow guidelines created by the Centers for Disease Control, Pennsylvania Department of Health, and The Centers for Medicare and Medicaid Services.
    • We have ended outside visitation for personal care and skilled nursing residents on March 11, prior to the state requirement, and stopped independent living visitation on March 13.
    • We ended all communal meals and activates.
    • We canceled all non-essential outside medical appointments.
    • We have established and are participating in a COVID-19 Task Force that is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.
    • Staff are practicing social distancing.
    • We are seeking all potential sources to build our personal protective equipment supply at all of our communities.
    • We have contracted additional cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We are limiting outside providers' access to our community based on the needs of our residents.
    • We are closely monitoring our residents and staff for any symptoms. If staff share or demonstrate any symptoms they are being sent home immediately.
    • We are taking staff temperatures at the beginning and end of shifts.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
    • We are posting up-to-date information throughout our communities and conducting trainings on a daily basis.
    • All staff within our communities have masks and are wearing them at all times when in contact with residents.
    Close
  • Q: What are the Department of Health guidelines for healthcare workers to return to work after testing positive?

    • DOH is recommending that persons with COVID-19, including healthcare providers (HCP) under home isolation, be released from isolation after a minimum of 7 days after symptom onset and after 72 hours of being afebrile and feeling well.
    • People with laboratory-confirmed COVID-19 who have not had any symptoms may discontinue isolation when at least 7 days have passed since the date of their first positive COVID-19 diagnostic test and have no subsequent illness.
    • Healthcare persons returning to work after being released from isolation must wear a facemask at all times and be restricted from caring for severely immunocompromised patients for 14 days after symptom onset, as well as adhere to strict hand and respiratory hygiene and monitor for symptoms.
    • Household contacts of persons positive with COVID-19 must be quarantined for 14 days after their last household exposure. For some, this will be 14 days after the person with COVID-19 is released from isolation.
    • People who had close contact with a symptomatic person with COVID-19 must be quarantined for 14 days from the last contact with the person with COVID-19.
    Close
  • Q: When will visitors be allowed back in The Village?

    Independent living residents can visit their friends and families within their apartments / cottages, on community grounds while following safety precautions and off-site.

    The Village has received 3-step re-opening guidance from the Department of Health and the Department of Human Services for personal care and skilled nursing.

    Starting August 3rd you will be able to call to schedule a 30 minute visit with personal care residents that will occur outside on the covered patio at the entrance to the Atrium.  Visits will be scheduled between 10:00am - 12:00 pm and 2:00 pm – 4:00 pm daily.  You will call (814) 235-8921 to schedule a visit.

    We are currently waiting on testing results so we can begin skilled nursing visits.

    Visitors must wear masks and upon arrival will have their temperatures taken and asked several questions to ensure the wellbeing of our residents. We ask that visitors continue to observe social distancing and wear masks throughout the community.

    Close
  • Q: Can I visit my loved one outside?

    Independent living residents can visit their friends and families outside on our community grounds, and off-site. In an effort to provide the greatest level of safety for our residents, we are not allowing visitors inside the community.

    Visitors wishing to see personal care and skilled nursing residents can come to the community and stand outside of your loved ones' window (window must remain closed). We are providing whiteboards for communication. We will continue to evaluate our visitation policy as we monitor guidance from the Pennsylvania Department of Health and CDC, as well as developments related to the coronavirus.

    Close
  • Q: Can I bring a package to my loved one?

    Yes, we are accepting packages for Independent Living residents at the vestibule at the main lobby of the commons building. We are accepting packages for Atrium and Personal Care residents at the vestibule at the Atrium.  We will distribute the packages to the residents.

    Close
  • Q: How is The Village’s staffing?

    The Village’s staffing remains strong.

    Close
  • Q: What plans have been implemented to engage residents during isolation?

    Centre County is now in Governor Wolf’s green phase. As such, we will be resuming limited dining services and small group activities for independent living residents, which fall in line with safety practices and social distancing.

    We are doing everything we can to provide meaningful interactions with our residents. We are offering Face-timing, skyping, and using an Echo Show to video chat with friends and family.  Residents are also asked, weather permitting, if they would like to walk outside or sit in the courtyard. We are delivering the drink of the week to residents in the Atrium and Personal Care.  We are also providing links to virtual concerts and church services.

    We will continue to evaluate our policies to ensure the safety of our residents.

    Close
  • Q: If my loved one becomes ill—are you still sending residents to the hospital?

    Yes, if a resident requires hospitalization they will be transported to the hospital. We will provide a mask for the resident (if tolerated) to decrease exposure during transport and in ER. 

    Close
  • Q: Is The Village still allowing admissions?

    The Village is currently open for new independent living residents to move in. If a resident is moving in from a state that has been designated by the Pennsylvania Department of Health as high risk, we are asking them to quarantine for 14 days. An up-to-date list of those states can be found here:

    https://www.health.pa.gov/topics/disease/coronavirus/Pages/Travelers.aspx

    We want to limit as much exposure as possible for our residents and staff and are not currently open for new personal care or skilled care admissions.  We will accept our Village residents back to the community should they go out to the hospital.  If a resident is readmitted, the resident will be placed on isolation precautions for 14 days.

    Close
  • Q: Will you be testing all residents and staff?

    On a daily basis, we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).

    Based on the mandate from the Pennsylvania Department of Health that went into effect on June 9th we are testing all skilled nursing residents and staff. We are also following the mandate, which was announced on June 26th, to test all personal care residents and staff.

    Close
  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.

    Close
  • Q: Can residents travel and what happens when they return?

    Independent living residents can travel. We recommend that they continue to wear masks, social distance, and follow health guidance while they are away.

    In our continued efforts to keep everyone safe, we are abiding by the recommendations set by the Pennsylvania Department of Health and asking residents to quarantine with their apartment or cottage for 14 days upon their return from states that have been significantly affected by COVID-19. An up-to-date list of highlighted states can be found here on the Department of Health website:

    https://www.health.pa.gov/topics/disease/coronavirus/Pages/Travelers.aspx

     

    Close
  • Q: What are your reopening plans for personal care?

  • Q: What are your reopening plans for skilled nursing?

Nobody gets you closer. Nobody gives you more. Nobody treats you better.