Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care and skilled nursing residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

  • Q: Should I take my independent living family member home?

    Our independent living residents are practicing social distancing around the clock and all are being asked to stay in their apartments. Currently, the only contact between residents and staff members is our meal delivery service and that allows a check point to see how residents are doing. While at home, your loved one may have multiple additional contacts with others.

  • Q: Does The Village have any positive residents?

    At this time, The Village does not have any residents who have tested positive. We are prepared if this were to happen. We have taken the following steps. It is important to note that we have taken these steps prior to requirements from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS), and the Centers for Disease Control (CDC):


    • We have contacted all appropriate authorities.
    • We continue to communicate and follow guidelines created by the Centers for Disease Control, Pennsylvania Department of Health, and The Centers for Medicare and Medicaid Services.
    • We have ended outside visitation for personal care and skilled nursing residents on March 11, prior to the state requirement, and stopped independent living visitation on March 13.
    • We ended all communal meals and activities.
    • We canceled all non-essential outside medical appointments.
    • We have established and are participating in a COVID-19 Task Force that is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.
    • Staff are practicing social distancing.
    • We are seeking all potential sources to build our personal protective equipment supply at all of our communities.
    • We have contracted additional cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We are limiting outside providers' access to our community based on the needs of our residents.
    • We are closely monitoring our residents and staff for any symptoms. If staff share or demonstrate any symptoms they are being sent home immediately.
    • We are taking staff temperatures at the beginning and end of shifts.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
    • We are posting up-to-date information throughout our communities and conducting trainings on a daily basis.
    • All staff within our communities have masks and are wearing them at all times when in contact with residents.
  • Q: Does The Village have staff members that have tested positive for COVID 19?

    At this time, The Village does not have any staff members who have tested positive. We are prepared if this were to happen.

  • Q: What are the Department of Health guidelines for healthcare workers to return to work after testing positive?

    • DOH is recommending that persons with COVID-19, including healthcare providers (HCP) under home isolation be released from isolation after a minimum of 10 days after symptom onset and after 72 hours of being afebrile and feeling well.
    • People with laboratory confirmed COVID-19 who have not had any symptoms may discontinue isolation when at least 10 days have passed since the date of their first positive COVID-19 diagnostic test and have no subsequent illness.
    • Healthcare persons returning to work after being released from isolation must wear a facemask at all times and be restricted from caring for severely immunocompromised patients for 14 days after symptom onset, as well as adhere to strict hand and respiratory hygiene and monitor for symptoms.
    • Household contacts of persons positive with COVID-19 must be quarantined for 14 days after their last household exposure. For some, this will be 14 days after the person with COVID-19 is released from isolation.
    • People who had close contact with a symptomatic person with COVID-19 must be quarantined for 14 days from the last contact with the person with COVID-19.
  • Q: When will visitors be allowed back in The Village?

    We will not be opening to visitors until local/state and federal agencies allow, and when we believe it will be safe for our residents.

  • Q: Can I bring a package to my loved one?

    Yes, we are accepting packages for Independent Living residents at the vestibule at the main lobby of the commons building. We are accepting packages for Atrium and Personal Care residents at the vestibule at the Atrium.  We will distribute the packages to the residents.

  • Q: Can I visit my loved one outside?

    You can come to the community and stand outside of your loved ones window (window must remain closed). We are providing white boards for communication.

  • Q: How is The Village’s staffing?

    The Village’s staffing remains strong. Liberty Lutheran, our parent organization, continues to offer a childcare stipend and all staff members have received an increase to their hourly wage.

  • Q: What plans have been implemented to engage residents during isolation?

    We are doing everything we can to provide meaningful interactions with our residents. We are offering Face-timing, skyping, and using an Echo Show to video chat with friends and family.  Residents are also asked, weather permitting, if they would like to walk outside or sit in the courtyard. We are delivering the drink of the week to residents in the Atrium and Personal Care.  We are also providing links to virtual concerts and church services.

  • Q: If my loved one becomes ill—are you still sending residents to the hospital?

    Yes, if a resident requires hospitalization they will be transported to the hospital. We will provide a mask for the resident (if tolerated) to decrease exposure during transport and in ER. 

  • Q: Is The Village still allowing admissions?

    The Village is currently closed to new admissions. We want to limit as much exposure as possible for our residents and staff.  We will accept our Village residents back to the community should they go out to the hospital.  If a resident is re-admitted, the resident will be placed on isolation precautions for 14 days.

  • Q: What does it mean for The Village at Penn State now that Centre County has moved into the “yellow phase” of re-opening?

    As you may be aware, effective Friday, May 8, 2020, Governor Wolf has placed Centre County in the “Yellow” phase for re-opening.  This phase is for those counties that have seen “far fewer cases than the rest of the state”.  While this news is a step in a good direction there are a few things to remember:

    According to the state of Pennsylvania for many, this phase is not a relaxing of protocols or a return to normal.  Because The Village cares for older adults, the Governor’s Office states that we need to remain under the same restrictions as we were prior to May 8, 2020.  Residents and staff must maintain the procedures (PPE, food delivery, social distancing, etc.) it has been using until we move into the “green phase” and receive new guidance from the Governor and our regulatory bodies. The Village remains closed to visitors at this time.

  • Q: Will you be testing all residents and staff?

    On a daily basis we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).

  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.


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