Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care and skilled nursing residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

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  • Q: Should I take my independent living family member home?

    Our independent living residents are practicing social distancing around the clock and all are being asked to stay in their apartments. Currently, the only contact between residents and staff members is our meal delivery service and that allows a checkpoint to see how residents are doing. While at home, your loved one may have multiple additional contacts with others.

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  • Q: Does The Village have any positive residents?

    At this time, The Village does not have any resident cases. We are prepared if this were to happen. We have taken the following steps. It is important to note that we have taken these steps prior to requirements from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS), and the Centers for Disease Control (CDC):

    • We have contacted all appropriate authorities.
    • We continue to communicate and follow guidelines created by the Centers for Disease Control, Pennsylvania Department of Health, and The Centers for Medicare and Medicaid Services.
    • We have ended outside visitation for personal care and skilled nursing residents on March 11, prior to the state requirement, and stopped independent living visitation on March 13.
    • We ended all communal meals and activates.
    • We canceled all non-essential outside medical appointments.
    • We have established and are participating in a COVID-19 Task Force that is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.
    • Staff are practicing social distancing.
    • We are seeking all potential sources to build our personal protective equipment supply at all of our communities.
    • We have contracted additional cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We are limiting outside providers' access to our community based on the needs of our residents.
    • We are closely monitoring our residents and staff for any symptoms. If staff share or demonstrate any symptoms they are being sent home immediately.
    • We are taking staff temperatures at the beginning and end of shifts.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
    • We are posting up-to-date information throughout our communities and conducting trainings on a daily basis.
    • All staff within our communities have masks and are wearing them at all times when in contact with residents.
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  • Q: Does The Village have staff members that have tested positive for COVID 19?

    At this time, The Village has one staff member with a positive test result. We are following all Pennsylvania Department of Health (DOH), Centers for Medicare & Medicare (CMS) and the Centers for Disease Control (CDC) guidances.  We are doing the following to keep our residents and staff safe:

    • We have contacted all appropriate authorities.
    • We continue to communicate and follow guidelines created by the Centers for Disease Control, Pennsylvania Department of Health, and The Centers for Medicare and Medicaid Services.
    • We have ended outside visitation for personal care and skilled nursing residents on March 11, prior to the state requirement, and stopped independent living visitation on March 13.
    • We ended all communal meals and activates.
    • We canceled all non-essential outside medical appointments.
    • We have established and are participating in a COVID-19 Task Force that is comprised of healthcare professionals and leadership across Liberty Lutheran’s family of services so that we can share information and expertise.
    • Staff are practicing social distancing.
    • We are seeking all potential sources to build our personal protective equipment supply at all of our communities.
    • We have contracted additional cleaning services and continue to routinely clean common areas and “high touch surfaces” throughout the day.
    • We are limiting outside providers' access to our community based on the needs of our residents.
    • We are closely monitoring our residents and staff for any symptoms. If staff share or demonstrate any symptoms they are being sent home immediately.
    • We are taking staff temperatures at the beginning and end of shifts.
    • We are continually evaluating any changes associated with guidelines, expert medical insights, and trends to stay up-to-date with new strategies to prevent and combat COVID-19.
    • We are posting up-to-date information throughout our communities and conducting trainings on a daily basis.
    • All staff within our communities have masks and are wearing them at all times when in contact with residents.
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  • Q: What are the Department of Health guidelines for healthcare workers to return to work after testing positive?

    • DOH is recommending that persons with COVID-19, including healthcare providers (HCP) under home isolation, be released from isolation after a minimum of 7 days after symptom onset and after 72 hours of being afebrile and feeling well.
    • People with laboratory-confirmed COVID-19 who have not had any symptoms may discontinue isolation when at least 7 days have passed since the date of their first positive COVID-19 diagnostic test and have no subsequent illness.
    • Healthcare persons returning to work after being released from isolation must wear a facemask at all times and be restricted from caring for severely immunocompromised patients for 14 days after symptom onset, as well as adhere to strict hand and respiratory hygiene and monitor for symptoms.
    • Household contacts of persons positive with COVID-19 must be quarantined for 14 days after their last household exposure. For some, this will be 14 days after the person with COVID-19 is released from isolation.
    • People who had close contact with a symptomatic person with COVID-19 must be quarantined for 14 days from the last contact with the person with COVID-19.
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  • Q: When will visitors be allowed back in The Village?

    Due to Centre County's designation as being “in the red” for positive COVID-19 cases, we must follow guidance from the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH) and temporarily suspend patio and inside visitation until 2 weeks after the county goes back into the yellow.

    Window visits, compassionate care visits, and end of life visitation may continue through this time. Family members approved as compassionate caregivers will be required to test for COVID-19 twice a week during this period.

    To request consideration for compassionate caregiver status, please submit your request to Samantha Statham at [email protected] or at (814) 235-8921. Samantha will inform the interdisciplinary team of the request. The team will perform a review to ensure criteria per the CMS and DOH guidelines are met and you will be notified if compassionate care criteria is approved. 

    We would like to thank you our residents and their families for their patience and understanding during this pandemic. Our primary goal continues to be keeping our residents and staff safe. We truly understand how hard these restrictions are on residents and families.

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  • Q: Can I bring a package to my loved one?

    Yes, we are accepting packages for Independent Living residents at the vestibule at the main lobby of the commons building. We are accepting packages for Atrium and Personal Care residents at the vestibule at the Atrium.  We will distribute the packages to the residents.

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  • Q: How is The Village’s staffing?

    The Village’s staffing remains strong.

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  • Q: What plans have been implemented to engage residents during isolation?

    Centre County is now in Governor Wolf’s green phase. As such, we will be resuming limited dining services and small group activities for independent living residents, which fall in line with safety practices and social distancing.

    We are doing everything we can to provide meaningful interactions with our residents. We are offering Face-timing, skyping, and using an Echo Show to video chat with friends and family.  Residents are also asked, weather permitting, if they would like to walk outside or sit in the courtyard. We are delivering the drink of the week to residents in the Atrium and Personal Care.  We are also providing links to virtual concerts and church services.

    We will continue to evaluate our policies to ensure the safety of our residents.

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  • Q: If my loved one becomes ill—are you still sending residents to the hospital?

    Yes, if a resident requires hospitalization they will be transported to the hospital. We will provide a mask for the resident (if tolerated) to decrease exposure during transport and in ER. 

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  • Q: Is The Village still allowing admissions?

    The Village is currently open for new residents to move in.

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  • Q: Will you be testing all residents and staff?

    On a daily basis, we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).

    Based on the mandate from the Pennsylvania Department of Health that went into effect on June 9th we are testing all skilled nursing residents and staff. We are also following the mandate, which was announced on June 26th, to test all personal care residents and staff.

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  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.

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  • Q: Can residents travel and what happens when they return?

    Independent living residents can travel. We recommend that they continue to wear masks, social distance, and follow health guidance while they are away.

    In our continued efforts to keep everyone safe, we are abiding by the recommendations set by the Pennsylvania Department of Health and asking residents to quarantine with their apartment or cottage for 14 days upon their return from states that have been significantly affected by COVID-19. An up-to-date list of highlighted states can be found here on the Department of Health website:

    https://www.health.pa.gov/topics/disease/coronavirus/Pages/Travelers.aspx

     

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  • Q: What are your reopening plans for personal care?

  • Q: Can I visit my family member as a Compassionate Caregiver?

    The Pennsylvania Department of Health has released guidance that includes information on Compassionate Caregiver visitation.  Here is some important information for you that is included in the guidance:

    Compassionate Care visitation is allowed in limited situations per CMS FAQs on Nursing Home Visitation. Care can be provided by Compassionate Caregivers if there are two or more documented “significant changes” in a resident’s condition. A significant change is defined in 42 CFR & 483.20(b)(2)(ii) as: A major decline or improvement in a resident’s status that: 1) will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions; the decline is considered “self-limiting…”, 2) impacts more than one area of the resident’s health status; and 3) requires interdisciplinary review and/or revision of the care plan.

    The Village will contact the family of residents who may qualify to receive Compassionate Caregiver visitation to discuss options. If you feel that your family member living at The Village qualifies to receive Compassionate Caregiver visitation and would like to designate a Compassionate Caregiver please contact Samantha Stratham at [email protected]. Our clinical team will determine if Compassionate Caregiver visitation is appropriate based on the guidelines we have received.

    Please be aware that the CMS FAQs state that they do not believe these visits should be routine and they should be allowed on a limited basis as an exception to restricting visitation.

    We ask that you carefully consider your request as we all continue to partner in keeping COVID outbreaks controlled in our communities. Please remember that it only takes one positive case in a staff person or a resident to send us back to pre-opening plans that will limit dining, activities and visitation for all. We’ve been fortunate since this pandemic started in March, and we are all working to keep The Village at Penn State a safe and healthy place to live and work.  

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