Covid-19 FAQs

We know that you may have questions during these extraordinary times. Here are some frequently asked questions and answers to provide more information during this time.

We will update this information regularly as the situation changes, and please do not hesitate to call us with questions.

Please click here for frequently asked questions pertaining to the COVID-19 vaccine.

  • Q: Should I take my personal care or skilled nursing family member home?

    Personal care and skilled nursing residents receive additional services. While at home within our community they are able to receive the around the clock care they need at all times, which may be difficult for family members to provide during these stressful times.

  • Q: Does The Village have any positive residents?

    At this time, The Village does not have any positive cases among residents. We are prepared if this were to occur and have taken the steps to keep our residents safe throughout the community. It is important to note that we have taken these steps prior to requirements from the Pennsylvania Department of Health (DOH), Centers for Medicare & Medicaid (CMS), The Department of Human Services and the Centers for Disease Control (CDC).

  • Q: Does The Village have staff members that have tested positive for COVID 19?

    At this time The Village has had staff members who has tested positive. We are adhering to the Pennsylvania Department of Health guidelines for all staff members who have tested positive no matter their role.

  • Q: What are the guidelines for healthcare workers to return to work after testing positive?

    An employee who tests positive will remain at home for minimum of 10 days from onset of symptoms with at least 24 hours fever free without fever reducing meds and symptom improvement. If asymptomatic Employee to remain home for 10 days from test.

  • Q: When will visitors be allowed back in The Village?

    Independent Living

    Independent living residents may have visitors in their apartments and cottages, as well as outside the community. Visitors must wear masks and upon arrival will have their temperatures taken and asked several questions to ensure the wellbeing of our residents. We ask that visitors continue to observe social distancing and wear masks throughout the community.

    Per an order from the Pennsylvania Department of Health regarding travel, effective November 20, 2020 only Pennsylvania residents can visit The Village at Penn State unless, the visitor can produce a negative test result 72 hours prior to their return to Pennsylvania or at least 72 hours prior to visiting our community. The alternate option is for the person to have been in quarantine for 14 days upon returning to Pennsylvania.

    At the time a visitor enters our community, during the screening process they will be asked to produce evidence of a negative test in the appropriate timeframe if they traveled outside of Pennsylvania in the 14 days prior to their visit. 

    Information obtained directly from the PA Department of Health website regarding travel is included below. For additional information, you can visit the website at:      

    Personal Care

    Click here for the latest guidance for personal care including visitation

    Skilled Nursing

    Click here for the latest guidance for skilled nursing including visitation

  • Q: Can I visit my family member as a Compassionate Caregiver?

    The Pennsylvania Department of Health and the Pennsylvania Department of Human Services have released guidance that includes information on Compassionate Caregiver visitation.  Here is some important information for you that is included in the guidance:

    Compassionate Care visitation is allowed in limited situations per CMS FAQs on Nursing Home Visitation. Care can be provided by Compassionate Caregivers if there are two or more documented “significant changes” in a resident’s condition. A significant change is defined in 42 CFR & 483.20(b)(2)(ii) as: A major decline or improvement in a resident’s status that: 1) will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions; the decline is considered “self-limiting…”, 2) impacts more than one area of the resident’s health status; and 3) requires interdisciplinary review and/or revision of the care plan.

    The Village will contact the family of residents who may qualify to receive Compassionate Caregiver visitation to discuss options. If you feel that your family member living at The Village qualifies to receive Compassionate Caregiver visitation and would like to designate a Compassionate Caregiver please contact Samantha Stratham at [email protected]. Our clinical team will determine if Compassionate Caregiver visitation is appropriate based on the guidelines we have received.

    Please be aware that the CMS FAQs state that they do not believe these visits should be routine and they should be allowed on a limited basis as an exception to restricting visitation.

    We ask that you carefully consider your request as we all continue to partner in keeping COVID outbreaks controlled in our communities. Please remember that it only takes one positive case in a staff person or a resident to send us back to pre-opening plans that will limit dining, activities and visitation for all. We’ve been fortunate since this pandemic started in March, and we are all working to keep The Village at Penn State a safe and healthy place to live and work.  

  • Q:  Do I Need to be tested for COVID-19 before I visit as a compassionate caregiver?

    Yes. We require that all compassionate caregivers be tested and provide a negative test result. The Village will continue to stay in contact with compassionate caregivers regarding testing requirements.

  • Q: How is The Village’s staffing?

    The Village’s staffing remains strong.

  • Q: What plans have been implemented to engage residents during isolation?

    The Village is offering door-to-door meal delivery and small group activities for independent living residents, which fall in line with safety practices and social distancing.

    We are doing everything we can to provide meaningful interactions with our residents. We are offering Face-timing, skyping, and using an Echo Show to video chat with friends and family.  Residents are also asked, weather permitting, if they would like to walk outside or sit in the courtyard. We are delivering the drink of the week to residents in the Atrium and Personal Care.  We are also providing links to virtual concerts and church services.

    We will continue to evaluate our policies to ensure the safety of our residents.

  • Q: If my loved one becomes ill, are you still sending residents to the hospital?

    Yes, if a resident requires hospitalization they will be transported to the hospital. We will provide a mask for the resident (if tolerated) to decrease exposure during transport and in ER. 

  • Q: Is The Village still allowing admissions?

    The Village is currently open for new residents to move in.

  • Q: Will you be testing all residents and staff?

    On a daily basis, we will continue to follow the guidance of the Centers for Medicare and Medicaid Services (CMS) and the Pennsylvania Department of Health (DOH).

    Based on the mandate from the Pennsylvania Department of Health that went into effect on June 9th we are testing all skilled nursing residents and staff. We are also following the mandate, which was announced on June 26th, to test all personal care residents and staff.

  • Q: Are you doing antibody testing?

    We are not doing antibody testing. There are many studies being conducted and to date there have been no reliable results for antibody testing. We will continue to follow CDC and Pennsylvania Department of Health guidelines for testing.

  • Q: Can residents travel and what happens when they return?

    Independent living residents can travel. We recommend that they continue to wear masks, social distance, and follow health guidance while they are away.

    In our continued efforts to keep everyone safe, we are abiding by the recommendations set by the Pennsylvania Department of Health and asking residents to quarantine with their apartment for 14 days upon their return from states that have been significantly affected by COVID-19.

    Pennsylvanians visiting other states are required to have a negative COVID-19 test within 72 hours prior to their return to the commonwealth, or to quarantine for 14 days upon return to Pennsylvania. This does NOT apply to people who commute to and from another state for work or medical treatment. 

    For personal care travel information please click here

    For skilled nursing travel information please click here

  • Q: What is the guidance for personal care at The Village?

  • Q: What is the guidance for skilled nursing at The Village?

  • Q: Where can I find information on the COVID-19 vaccine?

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